TQS was founded on the pillars of Value, Service and Commitment.
Value
Our promise is to deliver value to your business. Anyone can fix a broken computer, or install a server, but what we strive to do is to look beyond the technology to ensure that what you are getting will actually help you achieve your business objectives. We understand that you wish to keep costs down and this is reflected in our work ethic of getting the job done as quickly as possible, and getting it right the first time. By keeping abreast of industry and technology trends and solutions, we are also in a position to recommend solutions that are innovative, tried and proven, and meet your business requirements.
Service
We go to great pains to ensure that our relationship with you is more than us being a supplier and you being the customer. We try very hard to forge a close relationship with you and your staff, and to a certain extent, we conduct ourselves as if we are part of your staff. Your success is our success, hence, we will do all it takes to get the job done in a friendly, down to earth, professional, non-disruptive and collaborative manner.
Commitment
Every business and every technology has its challenges. What works seamlessly in one company can often be the opposite in another. We understand this, and as a result, treat each customer and challenge in a way that befits the situation. However, the common theme is that our commitment is to get the job done as quickly and completely as possible. Often, this means working into the wee hours of the morning; but if doing this means that business disruption is kept to a minimum and the issue is resolved, we will do what it takes.
Longevity
TQS was established in 1997 to provide IT Services and Products to the business market, particularly Small to Medium Enterprises, and attributes its success to forming close relationships with customers and getting things right the first time.
We recognise that customers do not want to deal with too many vendors unnecessarily, hence, we provide a one-stop-shop solution. Our team is comprised of IT specialists and generalists, thus giving us the flexibility and nimbleness to be able to address most requirements or issues within the first discussion.
Our commitment is to do what is best for the customer in the timeframe that the customer requires, and this is reflected in how we engage with you. We believe in quick and effective solutions and this is a guiding philosophy in the solutions that we deliver.
We believe that only the best will do, and this is reflected in the way we only supply best-of-breed products, and in the attitude with which we deliver our services. Our commitment to you is that we will do what it takes to get the job done.
One stop shop
We are your one-stop-shop solutions provider. Whether it is to purchase IT products or services, computer cabling, assistance with office relocations or building a web solution, we have the experience and capabilities to provide you with a corporate grade solution that will help realise your business objectives.
Where third party involved is required to fill in any specific or specialist gaps, we will manage this process and ensure that it is totally transparent to you.
We make Information Technology (IT) work for you.
Our Mission
To be your first choice provider of IT expertise and solutions.